Alarm.com Service Add-ons

10 min. readlast update: 10.17.2023

 

Alarm.com Service Add-ons

+ Two-Way Voice (Over the Control Panel)?

Two-way voice over the control panel is an Alarm.com feature that allows a two-way conversation to be established between the GeoArm central monitoring station and a compatible Alarm.com control panel in your home. If your home security system triggers an alarm and the GeoArm monitoring station receives an alert, they can initiate a conversation with you or any other individual who is present in the location where the alarm occurred. With this service, you can communicate with the GeoArm monitoring station directly through the control panel's built-in speaker and microphone. 

+ Test Timer (Used to Monitor Panel Heartbeat)?

An Alarm.com test timer is used to monitor the communication between your security system's control panel and the Alarm.com servers. The test timer sends a signal to the control panel which can be programmed for either daily (included) or can be upgraded to hourly to ensure that communication is ongoing and the system is functioning correctly. This is known as monitoring the control panel heartbeat. If there is a problem with the signal, the system will send an alert to you or your monitoring provider, so that the issue can be resolved promptly. 

+ GPS Connected Car (for Vehicle Tracking and Management)?

An Alarm.com software solution that enables vehicle owners to remotely track and manage their vehicles using the Alarm.com web-based platform or mobile app. It provides real-time location tracking, speed monitoring, geofence alerts, vehicle health status updates, and more. The solution is designed to improve efficiency, safety, and security for individuals and businesses that use vehicles in their daily operations. The system can be integrated on Alarm.com app along with various other technologies such as Alarm.com security systems and security cameras. Connected Car can be used to ensure compliance with laws and regulations, monitor driver behavior, and generate useful vehicle usage reports. Please note, up to five (5) connected car modules can be added to an Alarm.com account. 

+ Image Sensor Basic (on Alarms Only)?

An Alarm.com security solution that includes an image sensor that can capture still images when a security alarm is triggered. The images are sent to the Alarm.com platform where they can be reviewed by the property owner and/or GeoArm professional central station. This service provides an additional layer of security by allowing property owners and/or GeoArm operator to visually confirm an alarm event and take appropriate action. 

+ Image Sensor Plus (on Alarms/Disarms and Peek-Ins)?

A more advanced Alarm.com security solution that includes an image sensor and a camera that can capture both still images and video footage when a security system is armed or disarmed. With this solution, homeowners can remotely view the captured footage to verify if an alarm is real, as well as keep an eye on their property when they are away. Additionally, the service includes video peek ins - which allow users to view real-time video footage of their property and control their cameras remotely. This can provide users with greater peace of mind and security, particularly when combined with other alarm monitoring features. 

+ Cellular Flex IO Property Sensors (for Gates/Sheds)?

An Alarm.com security solution that includes an Alarm.com Flex IO cellular device that can be attached to a gate, shed, or other property sensor to remotely monitor and control access to the secured area. The device uses cellular connectivity, which ensures that it can function even when there is no internet connection, to communicate with the Alarm.com platform and issue alerts when there is activity detected. This allows homeowners the ability to monitor and protect their properties that are off the grid. Please note, up to ten (10) cellular Flex IO property sensors can be added to an Alarm.com account. 

+ Scheduled Arming/Disarming?

An Alarm.com feature that allows homeowners to set up specific schedules for their security systems to arm or disarm. This feature is particularly useful for homeowners who have regular schedules and want to ensure that their security system is always active when they are away from home. The system can be programmed to arm automatically at certain times and to disarm when the homeowner arrives home. This feature can be controlled from the Alarm.com mobile app or web-based interface. 

+ Severe Weather Alerts?

An Alarm.com feature that provides timely notifications and updates about severe weather conditions in a given area to homeowners. It is integrated with the Alarm.com app and can send out alerts via text, email, or push notifications. The alerts are customized based on the homeowner's location, and can provide information about thunderstorms, heavy rainfall, high winds, tornadoes, hurricanes, and other severe weather conditions. This feature helps homeowners to stay updated and prepared during adverse weather situations. 

+ Video Doorbell Services?

An Alarm.com security solution that includes a doorbell with a camera, speaker, and microphone that enables homeowners to view and communicate with people at their doorstep using the Alarm.com mobile app. The video doorbell can also detect motion and send alerts to the homeowner's phone when someone is at the door, allowing them to monitor their front porch and entryway even when they are away from home. Additionally, the solution may include facial recognition technology to identify familiar faces and custom zone detection, which enables the user to opt-out of irrelevant notifications. Please note, that only one (1) Video doorbell camera's can be added to an Alarm.com account and that it must be a 1st generation Alarm.com video doorbell (VDB100-Series Models). 

+ Bronze Level Video Surveillance?

This is a basic video surveillance package that includes Alarm.com HD video surveillance and alarm monitoring capabilities for a homeowner's property. The package includes a basic video camera that can stream live footage, an alarm monitoring service that notifies emergency services in case of a break-in or intrusion, and Alarm.com mobile access to view the video feed and alarm status from a phone or tablet. It is a cost-effective option for homeowners who want to enhance the security of their property. 

+ Silver Level Video Surveillance + Analytics?

This is a more advanced video surveillance package that includes Alarm.com HD video surveillance alarm monitoring capabilities and video analytics for a homeowner's property. This video package includes all the features of the Bronze Level, plus the added benefits of video analytics that can detect and alert homeowners to specific events, such as people or vehicles entering a property, unusual activity, and smart view for up to 2 security cameras. The video analytics feature uses advanced algorithms to identify suspicious activities, such as motion detection, object detection, and even facial recognition, to alert homeowners instantly of potential security breaches. It also provides intelligent video search that allows homeowners to quickly access specific video footage based on date, time, or event type. 

+ Gold Level Video Surveillance + Analytics?

This is the most advanced video surveillance package that includes Alarm.com HD video surveillance alarm monitoring capabilities and video analytics for a homeowner's property. This video package includes all the features of the Silver Level, including the benefits of video analytics that can detect and alert homeowners to specific events, such as people or vehicles entering a property, unusual activity, and smart view for up to 40 security cameras. The video analytics feature uses advanced algorithms to identify suspicious activities, such as motion detection, object detection, and even facial recognition, to alert homeowners instantly of potential security breaches. It also provides intelligent video search that allows homeowners to quickly access specific video footage based on date, time, or event type. 

+ Visual Video Verification Services?

An Alarm.com video security solution that allows homeowners to verify alarm events through live video feeds. When an alarm is triggered, the Alarm.com security system automatically sends a video clip to the homeowner and the GeoArm central monitoring station, where a human operator can review the video to confirm an emergency and quickly alert the proper authorities. This reduces the number of false alarms and helps to ensure that the appropriate response will be taken to any genuine emergency. 

+ Stream Video Recorders?

Alarm.com SVR (Stream Video Recorder) surveillance services is a feature that allows homeowners to record and store video footage, for up to 1,000 clips, from their home security cameras for later viewing. This service is useful for both live monitoring and forensic analysis of incidents in and around a property later. The SVR service captures and stores high-definition video using cloud-based storage, making it easy for homeowners to access their video footage from anywhere on any device with internet access. Additionally, the footage can be used as evidence to support investigations and legal proceedings. 

+ Voice Notifications (for Alarms)?

An Alarm.com security solution that allows homeowners to receive real-time spoken alerts about alarm events on their property. When an alarm is triggered, the Alarm.com system can send an automated voice notification to the homeowner's designated phone number, informing them of the type of alarm and the location of the event. This provides homeowners with immediate awareness of potential security breaches, so they can take the necessary action to protect their property and family. 

+ Voice Notifications (for Non-Alarms)?

An Alarm.com security solution that allows homeowners to receive voice notifications for various non-alarm events, such as when a door is left open, when the temperature in the house is too high or low, or when a light is turned on or off. These notifications help homeowners stay informed about important events in their home and can be customized to their preferences. With Alarm.com's non-alarm voice notifications, homeowners can also receive alerts for events like the arrival of a package, when a visitor arrives, or when someone turns on the stove or oven. The possibilities for these types of voice notifications are endless and can be tailored to meet the unique needs and preferences of each individual homeowner. 

+ Weather to Control Panel?

An Alarm.com feature that allows homeowners to receive local weather forecast and alerts directly on their Alarm.com control panel. This feature provides timely and relevant information that can help homeowners make informed decisions about their daily activities, such as whether to bring an umbrella or wear a coat. It can also alert homeowners to potential weather-related threats or hazards, such as a hurricane, tornado, or wildfire. With Alarm.com Weather to Control Panel, homeowners can stay informed and prepared for any weather-related situation that may arise. 

+ Wellness and Health?

An Alarm.com suite of services that enable families to take care of their loved ones who wish to age in place. The service offers various tools to help monitoring and communication between the senior citizen and their care provider. Some of the Alarm.com Wellness features allow for monitoring of activities of daily living, medication reminders, alerts when activities or behaviors are outside of the norm, and video monitoring with privacy controls to allow seniors to maintain their independence while ensuring that they are safe and healthy. 

+ Unexpected Activity Alerts?

An Alarm.com feature that sends real-time alerts to homeowners in case of suspicious or unexpected activity in their house. This feature offers different types of alerts to monitor activity in the house, such as when a door is opened at an unusual time, or when someone enters a restricted area. The alerts can be customized based on the homeowner's preferences and can be received via SMS, email, or on the Alarm.com mobile app. The unexpected activity alerts help homeowners stay informed about what's happening in their home even when they're not there, giving them peace of mind and the ability to take appropriate action if needed. 

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